By accessing, browsing, or using this website and its services, you acknowledge that you have read, understood, and agree to be legally bound by these Terms and Conditions. If you do not agree with these terms, you must discontinue use of the website immediately.
Your continued use of the website following any updates or modifications to these terms constitutes your acceptance of such changes.
The services provided through this website are intended only for individuals who are 18 years of age or older and capable of entering into legally binding agreements. By using the platform, you confirm that you meet the eligibility requirements.
Users agree to:
Users are fully responsible for all activities conducted under their account.
Users shall not engage in any activity that may harm the company, the platform, or other users. Prohibited actions include but are not limited to:
Violation of these terms may result in immediate termination of access and potential legal action.
All website content including but not limited to text, graphics, logos, icons, images, software, designs, and trademarks are the exclusive intellectual property of the company, unless otherwise specified.
Users may not copy, reproduce, distribute, modify, publish, transmit, or commercially exploit any content without prior written consent from the company. Unauthorized use of intellectual property may result in legal consequences.
The platform may charge a service fee or commission for facilitating bookings or property reservations. Once the commission amount has been paid and the booking process has been initiated, the amount shall be treated as a non-refundable service facilitation fee.
If the guest cancels the booking process after payment of the commission, the amount will not be refunded. However, the user may utilize the same commission amount toward booking another property within same area as requested before under the time period of 30 days, subject to:
Failure to select an alternative property within the specified period will result in forfeiture of the commission amount.
All payments made through the platform must be completed via authorized payment methods. Users agree that:
The company reserves the right to suspend services if payment obligations are not fulfilled.
The company is committed to maintaining strict privacy and confidentiality of user information. Personal information collected through the platform is stored securely and used only for purposes including:
The company does not sell or disclose personal information to third parties except where required by law or necessary for service delivery. Industry-standard security practices such as encryption, restricted access controls, and system monitoring are implemented to protect user data.
To the maximum extent permitted by law, the company shall not be liable for any indirect, incidental, consequential, or special damages arising from:
The website and its services are provided on an “as is” and “as available” basis without warranties of any kind.
Users agree to indemnify, defend, and hold harmless the company, its directors, employees, partners, and affiliates from any claims, liabilities, damages, losses, or legal expenses arising from:
The platform may contain links or access to third-party websites, services, or external platforms for user convenience. The company does not control or assume responsibility for the policies, content, or practices of such third parties. Users access such services at their own discretion and risk.
The platform acts solely as a facilitator or intermediary connecting users with property owners, managers, or service providers. The company does not own, operate, manage, or control the listed properties, unless explicitly stated.
Accordingly:
The company shall not be liable for any damages, losses, or claims arising from such third-party interactions.
Users agree that once a payment or commission has been processed through authorized payment channels, they will not initiate a chargeback or payment dispute without first contacting the company to resolve the matter.
Unauthorized chargebacks or fraudulent payment disputes may result in:
The company reserves the right to contest chargebacks and recover service costs incurred.
While the company strives to ensure accurate and updated listings, property availability may change due to factors beyond the company’s control, including owner decisions, prior bookings, or operational limitations. The company does not guarantee continuous availability of any specific property and reserves the right to offer alternative property options of similar category or commission slab where applicable.
Users acknowledge and agree that any digital confirmation, electronic acceptance, online consent, or electronic signature provided through the website shall be legally binding. Such digital agreements shall have the same legal validity and enforceability as physical written signatures, in accordance with applicable electronic transaction laws.
The company reserves the right to suspend or terminate access to the platform without prior notice if a user:
The company may also pursue legal remedies where appropriate.
The company shall not be held liable for any delay or failure in performance caused by events beyond its reasonable control, including but not limited to:
During such circumstances, services may be suspended without liability.
In the event of any dispute arising from the use of the platform, both parties agree to attempt resolution through mutual negotiation. If the dispute cannot be resolved amicably, it shall be referred to binding arbitration under the Arbitration and Conciliation Act, 1996.
The arbitration proceedings shall take place in Kanpur, Uttar Pradesh, and the arbitrator’s decision shall be final and binding.
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of India. Subject to arbitration provisions, the courts located in Kanpur, Uttar Pradesh shall have exclusive jurisdiction.
The company reserves the right to update or modify these Terms and Conditions at any time. Revised versions will be published on the website and will take effect immediately upon publication. Continued use of the platform constitutes acceptance of the revised terms.
